The coronavirus pandemic has forced every single one of us to adapt to the new normal. The pandemic changed the way people work, live, and do business. As a result, there is a new normal in how organizations develop products, launch them in the market and sell to customers. This is why we are now hearing new terms such as frictionless D2C (direct-to-customer). Let’s take a look at what exactly D2C means.
How Is Technology Helping the Quick-Service Restaurant Industry Provide Customer Satisfaction?
The COVID-19 pandemic has been a major setback for many, but it’s also created an opportunity in the quick-service restaurant industry. Digital kiosks and super apps have allowed QSRs to provide superior guest experiences.
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